Feature request: redirect incoming call.

[laurent.debacker at advalvas.be]

> Consider the following scenario:
>
> The user comes into the business center in the morning and chooses
> cubicle A47, they pull out their PDA/phone/... and browse to the
> business center web page and choose "Currnet Location", they get a
> menu which is customized to the local site (since the system already
> knows they are at the business center based upon the IP address {or
> other data}), they either select A47 from a menu or enter it. This
> does several things:
> 1. it reserves the cubicle/room/... for them
> 2. it enters the charges for using this cubicle/room/... {to allow
>    chargebacks to the user's facilities account}
> 3. it puts an entry in the SIP proxy for:
>    a. the user's current wireless device
>    b. the SIP devices in this cubicle/room/...
>       {this can include a desk phone attached to the PBX, an IP phone,
>        speakers, data projector,  ... }
>
> Now when there is an incoming call for this user - the system can fork
> the INVITE and the user's PDA/cellphone/... desk phone ... rings and
> the user answers which ever they want to use - the SIP proxy
> terminates the rining on all the other devices.
>
> When the user leaves they either explicitly update the
> booking/registration system or their reservation times out.
>
> The same can be used when a physical customer meeting occurs and the
> user goes to the business center's conference room - where they simply
> do another web based registration.
>
> As noted in my earlier mail this can all be done independently of the
> SIP UA or devices which are used. So while it could be built into
> minisip, why do so?
>
> Chip
>

Thanks chip, for the perspective.

The reasons for this to be handled at UI level are the following:
- People don't always sit at the place they booked in the business centre.
- People don't always reserve a seat through the web.
- We want people to be able to receive calls without performing any
manual registration at all.
- This is valid also when working from home (remote workers): if the user
receives a call but is not ready to take it (headset not ready), he can
still redirect to another phone (PSTN for example).

So, there is a rationale for doing call deflection when ringing, at user
agent level.

Best regards,

Laurent.



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